Eileen Quek
Head, Client Experience & Administration
Eileen brings a wealth of experience in marketing and advertising, having successfully applied her expertise across a variety of industries, including finance, retail, advertising, and unions. Her adaptability and strategic mindset have consistently contributed to her success in diverse roles, enabling her to navigate complex challenges and deliver measurable results.
During her time at NTUC, Eileen spearheaded major initiatives such as the U Associate Thought Leadership Seminar, a platform designed to bring together thought leaders from various fields and industries to foster the cross-pollination of ideas and drive innovation. Her ability to create engaging and collaborative environments ensured the seminar’s impact and relevance. Additionally, she was a key contributor to the record-breaking sales achieved by Robinsons Singapore from 2006 to 2010, where she utilised innovative marketing strategies and tactics to elevate the brand and drive customer engagement.
At Silvester Legal LLC, Eileen heads the Client Experience and Administrative departments, where she is instrumental in driving business improvement and fostering meaningful connections between the firm and its clients. Eileen focuses on delivering valuable legal insights to clients, equipping them with the knowledge they need to safeguard their legal interests and make informed decisions.
Beyond her client-facing responsibilities, Eileen is actively involved in business development and employee relations, contributing to the firm’s growth and fostering a collaborative work environment. She is passionate about aligning the firm’s strategic goals with initiatives that improve efficiency, enhance client relationships, and drive overall business success.
What it is like partnering with Eileen.
Engaging with Silvester Legal often begins with Eileen, and clients quickly come to appreciate why. She brings a genuine interest in understanding each client's situation, not just as a matter to be managed, but as an experience that should feel clear, supported, and human at every stage.
Eileen's background across industries has given her a strong ability to read what people need and respond in a way that is both practical and reassuring. She ensures that clients are kept informed, that their questions are met with straightforward answers, and that the journey through a legal matter feels as manageable as possible given the circumstances.
For many clients, having Eileen in their corner means feeling less alone in a process that can otherwise feel unfamiliar and overwhelming. She takes seriously the responsibility of being the bridge between the firm and the people it serves, and it shows in every interaction.
"Legal advice matters, but so does feeling genuinely heard. That is what I show up for every day."
Our victories.
In our clients’ words.
In times of personal distress, Ms. Huang not only handled the legal complexities with great skill but also demonstrated genuine care for my well-being. That human touch, combined with her professionalism and legal acumen, made an immense difference for me during a very vulnerable time.
I highly recommend Ms. Shari Huang for her exceptional care and unwavering dedication. Her thorough understanding of the law combined with her compassionate approach made a significant impact during my case. She not only addressed my concerns with professionalism but also took the time to ensure I felt supported throughout the process. She is one of the rare lawyers who truly cares about her clients and is committed to achieving the best outcomes.
I had some legal issues that needed immediate attention. I called up Walter Silvester and he attended to my matter right away. They were extremely professional and responsive. I am extremely grateful to them for their good work. I would for sure call them if I ever need and would recommend them very highly.
Silvester Legal assisted me in a matter that involved cross jurisdictional work. They were efficient and got the result I desired. It was great working with them.
What sets Walter and Siraj apart from their peers is their ability to break down complex legal terms and simply it for the layman. Their professionalism, expertise and dedication to their client's unique needs are truly remarkable. Kudos to Silvester Legal LLC.
Silvester Legal is a reliable law firm. When I approached them, they dealt with my matter expertly and resolved my legal issues without fuss. They know what needs to be done and do it in the most appropriate way.
